Senior Administrator
East Dorset
Senior Administrator, East Dorset
Job Summary
Location: East Dorset
Hours: 8:30am - 5:00pm Monday-Friday Office Based
Salary: Circa £27K per annum dependent on experience, free parking and 23 days hols + Bank Holidays (rising to 25 days after 2 years)
PLEASE NOTE: DUE TO THE LOCATION OF THE ROLE, YOU DO NEED YOUR OWN TRANSPORT.
Aspire Jobs are pleased to be working on an exclusive basis with our client, a well-established and reputable IT solutions provider based in East Dorset.
They are now seeking an experienced Senior Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills.
Requirements of the Senior Administrator:
- Excellent administration and customer service skills.
- Confident telephone manner.
- Excellent attention to detail.
- Good communication skills.
- Proficient with IT.
- Good with CRM systems.
- Team player.
- Quick learner.
- Able to think outside the box.
- Strong organisational skills.
- Able to work well under pressure.
- Methodical.
- Good numeracy skills.
Job Description
Responsibilities of the Senior Administrator:
- Checking and monitoring emails daily.
- Accurately inputting order details onto all systems and keeping detailed order files.
- Following orders through to installation.
- Managing basic customer change requests.
- Liaising with customers and providers daily and keeping them updated on progress.
- Liaising with other departments for smooth transfer of services.
- Managing monthly billing and raising invoices.
- Setting up and maintaining customer accounts.
- Ensuring all customer records and systems are updated.
- Dealing with any enquiries.
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